Stephen E. Schatz March 12, 2015 The long winter chill put a damper on consumer spending and retail sales in February, the National Retail Federation said today. Excluding automobiles, gasoline stations and restaurants, retail sales declined 0.2 percent seasonally-adjusted month-to-month yet were up 3 percent… Read More
Customer experience (CX) is the sum of all experiences at various touchpoints a customer has with a supplier of goods and/or services over the duration of their relationship with that supplier. The sales and customer service experience begins when a customer picks up the phone or walks in the… Read More
U.S. House of Representatives passed the bipartisan Save American Workers Act (H.R. 30) by a vote of 252-172 to raise the Affordable Care Act’s (ACA) definition of full-time employment from 30 hours per week to 40 hours per week. The bill now goes to… Read More
“Retailers are hopeful for a gain in holiday sales this year.” said Maryland Retailers Association’s (MRA) President Patrick Donoho.
Tax Free Weekend for qualified ENERY STAR appliances will begin on Saturday, February 15, end on Monday, February 17. During this weekend, the 6% sales tax will not be charged on qualified ENERGY STAR air conditioners, clothes washers, furnaces, heat pumps, boilers, solar water… Read More
Data Security: What Every Retailer Must Know and Do Wednesday, April 22, 2015 Presented by Josh VanDyke, InfoTech Solutions Link to register for the Data Security webinar: https://www1.gotomeeting.com/register/227622984 - Only Session – 9:30am-10:30am, EST GO TO EVENT/WEBINARS FOR MORE INFORMATION
Links to register for the Retail 101 webinar: https://www1.gotomeeting.com/register/562757768 - Session 1 – 8:30am-9:30am, EST https://www1.gotomeeting.com/register/786279104 - Session 2 – 11:30am-12:30pm, EST
Tri-State Jewelers Board of Directors Meeting Tuesday,April 21, MRA, 7:00 p.m.