Stephen E. Schatz March 12, 2015 The long winter chill put a damper on consumer spending and retail sales in February, the National Retail Federation said today. Excluding automobiles, gasoline stations and restaurants, retail sales declined 0.2 percent seasonally-adjusted month-to-month yet were up 3 percent… Read More

Wold’s Retail & Consumer Tips

Customer experience (CX) is the sum of all experiences at various touchpoints a customer has with a supplier of goods and/or services over the duration of their relationship with that supplier. The sales and customer service experience begins when a customer picks up the phone or walks in the… Read More

House Passes 40 Hour Full Time Change To ACA

U.S. House of Representatives passed the bipartisan Save American Workers Act (H.R. 30) by a vote of 252-172 to raise the Affordable Care Act’s (ACA) definition of full-time employment from 30 hours per week to 40 hours per week. The bill now goes to… Read More

Holiday Forecast

“Retailers are hopeful for a gain in holiday sales this year.” said Maryland Retailers Association’s (MRA) President Patrick Donoho.

ENERGY STAR Tax Free Weekend

Tax Free Weekend for qualified ENERY STAR appliances will begin on Saturday, February 15, end on Monday, February 17. During this weekend, the 6% sales tax will not be charged on qualified ENERGY STAR air conditioners, clothes washers, furnaces, heat pumps, boilers, solar water… Read More

Amazon Launches One-Hour Delivery Service In Baltimore

Small merchants brace for competition from Amazon’s Prime Now

Retailers’ post-Christmas gift: More shoppers,0,5852211.story

Data Security Webinar

Data Security: What Every Retailer Must Know and Do Wednesday, April 22, 2015 Presented by Josh VanDyke, InfoTech Solutions Link to register for the Data Security webinar: - Only Session – 9:30am-10:30am, EST GO TO EVENT/WEBINARS FOR MORE INFORMATION

July 15 Webinar registration – Max Your Retail Success

Links to register for the Retail 101 webinar: - Session 1 – 8:30am-9:30am, EST - Session 2 – 11:30am-12:30pm, EST

TSJ Board of Directors meeting

Tri-State Jewelers Board of Directors Meeting             Tuesday,April 21, MRA, 7:00 p.m.